SUBSCRIPTION FAQS

  • WHAT IS A SUBSCRIPTION?

    At Everyman, a subscription means you have committed to attend more than one play in a season. We offer many kinds of subscriptions and they have unique advantages over buying tickets one at a time, but essentially there are two basic types:

    • Subscriptions where you buy a specific seat to a specific performance (like the first Saturday Matinee in seat F101). This accounts of most subscriptions.
    • Subscriptions where you buy a ticket for a range of performances (like Opening Week). These are available for Under 40 Passes, First Time Passes, and Student Passes.

    For example, if you chose an 8-Play Mid-Late Run subscription on a Regular night like Wednesday Evening 3, you would be given a specific seat in the section of your choosing (A or B location). This specific seat would be guaranteed to you for each Wednesday Evening 3 (the Wednesday in the 3rd week of the run).

    However, if you chose an 8-Play Under 40 Pass during Opening Week, you would be given a ticket valid for a performance during Opening Week. You would not be guaranteed a specific seat.

    Of the many benefits subscriptions offer, subscribers tell us they most love the cost savings (up to 25% for most subscribers) and the flexibility of being able to exchange tickets.

  • HOW DO I KNOW WHICH SUBSCRIPTION TO PURCHASE?

    Some patrons choose their subscription based on price, others by day of the week, others by when friends are attending—it really depends on you!

    One important thing to keep in mind is that the earlier you come, the more you save. In other words, Preview performances are less expensive in week 1 than Opening Week performances in week 2. And Opening Week performances are less expensive than Mid-Late Run performances in weeks 3, 4, or 5. This is a win-win for you: tickets are more affordable and you help to spread the word (our best form of advertising).

  • WHY WOULD I CHOOSE A PREMIUM SUBSCRIPTION?

    For many subscribers, price is a very important consideration. This begs the question: Why would I choose the most expensive subscription? Here are some reasons you might consider:

    • A Premium subscription is the most flexible option. It means you will incur the least amount of upcharges with exchanging tickets. All subscribers enjoy free, and unlimited exchanges (with up to 24-hour notice), but sometimes one performance has a higher price than another. In this case, an Upcharge is charged. Mid-Late Run premium subscribers will not have any upcharge fees and can have ultimate flexibility to move their tickets into any other performance. Opening Week premium subscribers would only incur an upcharge when moving into a later, more expensive performance.
    • Premium subscribers also help Everyman's mission of making theatre affordable and accessible for everyone by helping pay a more significant portion of the true cost of the ticket. Without the annual findraising Everyman does each year, ticket prices would be more than twice what they are.
  • WHAT IS THE DIFFERENCE BETWEEN WEDNESDAY EVENING 1 AND WEDNESDAY EVENING 2?

    Our subscriptions are organized by Day-of-the-Week and Week-of-the-Run. So a “Wednesday Evening 1” Subscription means one ticket to each show on the Wednesday performance in the 1st week of run. A “Wednesday Evening 2” Subscription means one ticket to each show on the Wednesday performance in the 2nd week of run.

    Week-of-the-Run is NOT the same as week of the month. So, if you have a commitment on the second Wednesday of every month, a Wednesday 2 subscription series may still work for you. The performance schedule will let you know the dates associated with each subscription series.

  • WHY ARE SOME OF MY PERFORMANCES ON DIFFERENT DAYS OF THE WEEK IF I PURCHASED, SAY, A FRIDAY EVENING 3?

    There are times when a subscription series will include a performance on a different day of the week than the rest of the Subscription Series Tickets. This happens mostly for performances that would be scheduled on holidays.  

    For example, if a holiday falls on a Friday that is part of our Friday Evening 3 series, we will not perform on the holiday, but we will add a performance on another day that is not part of any other subscription series. Subscribers would receive the same seats for the new performance day. Tickets for the out-of-series performance can always be exchanged into a different performance.

    This situation may also occur when we are producing plays in repertory (when two or more plays are alternating performances throughout a week like in the New Voices Festival). We will always make sure a Friday Evening 3 subscriber has a performance in that rep, but we might not be able to guarantee it is on a Friday. Again, tickets for the out-of-series performance can always be exchanged into a different performance.

  • WHAT IS THE DIFFERENCE BETWEEN PREMIUM AND REGULAR?

    Some days of the week are more popular than others. In order to better serve our mission, we charge more for these in demand performances so we can offer even more affordable options on other nights.

    • Premium performances are Friday and Saturday evenings.
    • Regular performances are every other performance.
  • HOW DO I EXCHANGE MY SUBSCRIPTION TICKETS?

    As a subscriber, you get unlimited exchanges (a $10 exchange fee may apply for exchanges requested with less than 24 hours' notice). If you are making an equal exchange (no upcharge required), email or call the Box Office at any time at boxoffice@everymantheatre.org or 410.752.2208. If the Box Office is closed, just leave a message and your exchange will be made the next business day.

    If the exchange requires an upcharge, you will need to phone the Box Office during business hours as the upcharge needs to be paid before the exchange can be finalized. 

    You will receive an auto-generated confirmation email once your exchange is made.

     

  • WHY AM I CHARGED AN UPCHARGE WHEN EXCHANGING TICKETS WHEN EXCHANGES ARE FREE?

    As a subscriber, you get free, unlimited exchanges if exchanges are made with more than 24 hours' notice. With less than 24 hours' notice, a $10 exchange fee may apply. Since performances are priced differently, however, an Upcharge is incurred when one performance has a higher price than another. 

    For example, if you are a Preview subscriber, each performance in your series is $25. You are welcome to exchange into a later performance—something single ticket buyers cannot do—but you will need to pay the difference, as, for example, a Mid-Late Run performance might be $55. In this case, you would pay a $30 upcharge.

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