Full Time Opportunities

DEPARTMENT: Advancement Team, Development Dept             CLASSIFICATION: Exempt
REPORTS TO: Associate Director of Development                         SALARY RANGE: $50,000-$58,000

JOB SUMMARY
Everyman Theatre is a professional theatre in its 33^rd season that celebrates the actor with a resident company of artists from the Baltimore/Washington DC area. Everyman seeks emotional truth in performance through a diverse range of human experiences found in a mix of dramas and comedies, from timeless classics to world premieres. We strive to engage, inspire, and transform artists, audiences, and our community through theatre of the highest artistic standards and make it affordable and accessible to everyone. We are committed to embodying the promise of our name: Everyman Theatre.

The Individual Giving Manager is responsible for the maintenance and expansion of Everyman Theatre’s individual giving strategy to identify, cultivate, and solicit new donor prospects and renew and increase the investment of existing individual donors to achieve fundraising goals. The Individual Giving Manager will have significant motivation to inspire giving through inviting donors to build relationships with the Theatre. Everyman Theatre is a flexible work environment, including in-office work and attendance at meetings and events which happen on evenings and weekends.

Specific duties include:

• Develop annual solicitation plans and related activities for low to mid-level giving prospects, maintaining these strategies and their corresponding communications in the theatre’s CRM, PatronManager
• Cultivate, solicit, and steward individual donors, working to increase retention rates and average gift values while maintaining strategies for new donor acquisition and upgrade efforts
• Manage various year-round individual giving campaigns, including direct mail, email, mobile giving, and a monthly recurring donation program
• Plan and execute all specialized individual giving campaigns including Giving Tuesday, Everyman Giving Day, end of calendar year, end of fiscal year, and additional special projects and mini campaigns
• Manage new and renewing donor stewardship touchpoints
• Plan and execute a season-long calendar of cultivation and stewardship events, including internal and external event communications, catering, photography, etc. in collaboration with staff members in Advancement and Production
• Write philanthropic content including solicitation letters, acknowledgement letters, stewardship emails, event descriptions, etc.
• Gather and generate mission-work stories from internal and external stakeholders
• As a member of the Advancement team, collaborate with Marketing and Development staff on regular communications, including solicitation and stewardship pieces, to streamline branding and strengthen relationships between donors and Everyman Theatre
• Research and stay up to date on individual giving best practices to identify future opportunities for greater fundraising efficiency and results, regularly analyzing and evaluating fundraising results to improve the effectiveness of individual giving strategies

QUALIFICATIONS
The Individual Giving Manager will have the energy, enthusiasm, and desire to make a real difference in Everyman’s fundraising efforts and to both increase the number of and deepen the current individual donor relationships.

Required

• Bachelor’s degree or three years of equivalent work experience in related field
• A minimum of three years increasingly responsible development experience and at least one year of direct donor stewardship experience
• Eagerness to grow as a fundraising professional and willing to tackle opportunities and special projects as needed
• Ability to participate successfully in a fast-paced team-oriented constantly changing environment
• Superior organizational skills, ability to self-direct, attention to detail, tact and discretion regarding donor and financial information, ability to meet deadlines
• Proficient in Microsoft programs, including all Office 365 systems
• Ability to communicate clearly and effectively with individuals from all departments while maintaining a high level of diplomacy, respect, and kindness
• Flexibility to adjust and manage schedule as needed for events and meetings, which frequently occur on evenings and weekends during the season
• The maturity, humor, and collaborative character to support a team, leading when necessary and being led when appropriate

Preferred

• Previous experience with database or CRM work, preferably PatronManager
• Experience with project management platform work, preferably Asana
• Excellent critical thinking, strategic planning, and problem-solving skills
• Master’s degree in Arts Administration, Non-Profit Management, or similar field

This is a full-time exempt position and requires some flexibility in hours for evening meetings and events. Salary is commensurate with experience. Everyman Theatre provides 100% coverage for medical, dental, and vision insurance as well as life insurance and a 401k plan with pre-tax contribution eligibility and employer match after six months of service. Paid time off includes vacation, holiday, sick, and personal days. Employees receive complimentary and discounted tickets to performances and discounts to all classes for employees and families. Everyman Theatre is an equal opportunity employer that is committed to seeking and sustaining a culturally competent and diverse environment and to principles that promote inclusive practices. Individuals from underrepresented populations are strongly encouraged to apply.

HOW TO APPLY:

Please submit your resume, writing sample, cover letter, and three references, to HR@everymantheatre.org with the title of the position you are applying to in the subject line.

WORKING AT EVERYMAN:
Everyman Theatre’s core values are People, Community, and Excellence. The organization is deeply committed to cultivating an atmosphere in which every individual is valued and to fostering a diverse and inclusive environment at every level. We believe that joy should be in our work and are passionate about taking care of one another, having fun, and getting the job done with excellence (in that order!). Everyman Theatre is proud to be an equal opportunity employer (EEO) and is committed to providing employees with a work environment free of discrimination and harassment of any kind. All employment decisions at Everyman are based on business needs, job requirements, and individual qualifications. Every application will receive equal consideration without regard to race, color, religion, gender identity, familial or parental status, sex, national origin, disability, age, veteran status, or genetics. Everyman seeks a broad spectrum of employees and is strongly committed to a diverse, inclusive, and equitable work environment. We encourage applicants from populations underrepresented in the theatre field, and applicants without theatre backgrounds, to apply.

ABOUT EVERYMAN:
Everyman is a professional theatre celebrating the actor, with an award-winning Resident Company of artists from the Baltimore/Washington, DC area. The theatre is dedicated to engaging through a shared experience between actor and audience seeking connection and emotional truth in performance. Everyman is committed to serving Baltimore through its robust Education + Community Engagement Programs including the High School Matinee Program and lifelong learning initiatives, having served ages ranging from 3 to 93. Everyman CARES (Committee on Anti-Racism, Equity, and Solidarity) is an active committee of Staff and Board dedicated to reviewing all facets of the organization and implementing meaningful change. With an annual budget of about $6 million, Everyman’s robust theatrical offerings and innovative education and community programming engages audiences and students of all ages with the mission to be a theatrical home for all.

DEPARTMENT: Advancement Team, Marketing Dept             CLASSIFICATION: Exempt
REPORTS TO: Director of Marketing                         SALARY RANGE: $42,000-$51,000

JOB SUMMARY
Everyman Theatre’s Database Marketing Associate is a proactive member of the Marketing team who plays a pivotal role in optimizing our patron database for all marketing and sales campaigns. If you have a passion for arts and theatre and enjoy the challenge of devising new ways to reach audiences based on data analytics, this is the position for you.

PRIMARY RESPONSIBILITIES:
This person will be responsible for all data collection and management of account profiles within our patron CRM database. They will be involved in all aspects of the data input process, whether it’s via online transactions or customer-facing interactions, with the objective of developing sales leads for the organization by identifying target segments. Some participation in community events and face-to-face patron engagement activities will be expected.

The primary goals of this role are to:

• Leverage customer data in developing sales strategies.
• Oversee all data management processes for both sales (earned revenue) and fundraising (contributed revenue) activities.
• Report and present consumer behavior insights based on data analysis.
• Advise on ways of reaching relevant segment groups and/or attracting new audiences.

An overview of the expectations for this role are as follows:

Database Management

• Develop Everyman’s content management system for tracking patron interactions related to sales transactions or financial contributions.
• Ensure the database is segmented effectively for targeted marketing activities.
• Lead the campaign creation for annual subscription and single ticket sales including detailed pricing and event instance updates.
• Support efforts to develop, produce and distribute reports and key learnings from patron interactions and sales data.
• Ensure clean and consistent data that can be easily accessed for direct mail campaigns.
• Report on customer insight activities to inform business decisions across marketing, education, development, and patron engagement teams.
• Serve as liaison with IT partners and Product Support teams in facilitating regular maintenance and/or ad-hoc changes related to database activities.

Sales

• Manage weekly sales and inventory strategy meetings.
• Understand pricing models including dynamic pricing strategies and tracking sales reports.
• Support Associate Director of Marketing on group sales and price negotiations.
• Work with the Director of Marketing and Sales and Sr. Director of Advancement to establish an effective pricing strategy on subscriptions and single-ticket prices.

Reporting and Data Analysis

• Generate reports to measure marketing activities
• Utilize data analytics tools and techniques to identify trends and patterns
• Develop A/B testing strategies for all aspects of CRM to ensure the most effective approach for all email campaigns.
• Collaborate with cross-functional teams to analyze data from multiple sources, deriving valuable insights and identifying areas for improvement
• Create and develop reports and dashboards for data visualizations to support the day-to-day needs of the Marketing + Sales department
• Serve as a subject matter expert to inform best practices on PatronManager and reporting related to Marketing, Education, Development, and Finance.
• Receive, make sense, store, and distribute reports to other departments such as production, education, and development.
• Ensure clean and efficient data system.

QUALIFICATIONS:

• 3-5 years minimum working on sales tactics designed to increase earned revenue, preferrable with an arts organization (subscriptions, single-ticket sales, etc.)
• Experience in conducting database analytics / data-driven marketing with solid understanding of marketing automation concepts and practices.
• Proficient using Excel and experience with Salesforce-based database systems. Must be able to create reports and segment lists in excel as needed; awareness of mail merges, de-duplication, pivot tables and macro creation are preferred.
• Experience as a user or administrator of a customer relations management (CRM) tool.
• Experience with record maintenance and data hygiene across database systems.
• Ability to multi-task with a strong sense of meeting deadlines and follow-up.
• Strong understanding of consumer segmentation and testing.
• Strong analytical skills and the ability to translate data into actionable recommendations.
• Excellent organizational, prioritization, and decision-making skills.

ABOUT THE POSITION:

• This position is expected to be onsite a minimum of three days per week, with flexibility for periodic remote work.
• Everyman Theatre provides 100% medical coverage for medical, dental, vision, and life insurance including both full premium coverage and full deductible coverage.
• 401k plan with pre-tax contribution eligibility and employer match after six months of service.
• Paid time off includes vacation, holiday, sick, and personal days.
• Everyman Theatre employees receive complimentary and discounted tickets to performances and discounts to classes for employees and families.

HOW TO APPLY: Please submit your cover letter, resume, and links to any work samples, to HR@everymantheatre.org with the title of the position you are applying to in the subject line.

WORKING AT EVERYMAN:
Everyman Theatre’s core values are People, Community, and Excellence. The organization is deeply committed to cultivating an atmosphere in which every individual is valued and to fostering a diverse and inclusive environment at every level. We believe that joy should be in our work and are passionate about taking care of one another, having fun, and getting the job done with excellence (in that order!). Everyman Theatre is proud to be an equal opportunity employer (EEO) and is committed to providing employees with a work environment free of discrimination and harassment of any kind. All employment decisions at Everyman are based on business needs, job requirements, and individual qualifications. Every application will receive equal consideration without regard to race, color, religion, gender identity, familial or parental status, sex, national origin, disability, age, veteran status, or genetics. Everyman seeks a broad spectrum of employees and is strongly committed to a diverse, inclusive, and equitable work environment. We encourage applicants from populations underrepresented in the theatre field, and applicants without theatre backgrounds, to apply.

ABOUT EVERYMAN:
Everyman is a professional theatre celebrating the actor, with an award-winning Resident Company of artists from the Baltimore/Washington, DC area. The theatre is dedicated to engaging through a shared experience between actor and audience seeking connection and emotional truth in performance. Everyman is committed to serving Baltimore through its robust Education + Community Engagement Programs including the High School Matinee Program and lifelong learning initiatives, having served ages ranging from 3 to 93. Everyman CARES (Committee on Anti-Racism, Equity, and Solidarity) is an active committee of Staff and Board dedicated to reviewing all facets of the organization and implementing meaningful change. With an annual budget of about $6 million, Everyman’s robust theatrical offerings and innovative education and community programming engages audiences and students of all ages with the mission to be a theatrical home for all.